Frequently Asked Questions

Our machines are flexible and can be configured to almost any type of tube. If you aren’t sure whether or not your tube will work with our equipment, please send us a sample and we will test it here in house!

0.5 mL to 50 mL

425 tubes per hour

Scinomix offers a Peristaltic Pump that easily attaches to the Sci-Print VX2 and Sci-Print VXL. The pump is quick and easy to configure with the both systems.

Yes, Scinomix offers demos for potential customers. We will set up a time that works best for you, schedule the demo, and bring our equipment to your facility for a product demonstration! Interested in a demo? Contact us to book your demo today!

We have many customers who integrate our equipment. Currently machines that are capable of being integrated are the SOLO, MP2 and BB Dropper.

1. Load the labels, making sure that you hold the roll together as you position it over the spindle. Make sure the print head is open by turning the green knob 90 degrees counterclockwise.
2. Feed the labels through the print head, making sure they are positioned under the red adjustable guide and through the red gap sensor.
3. Thread the labels behind the peel plate, making sure they go behind the roller, not between the roller and the blow tube.
4. Insert the label liner behind one of the retaining pegs on the take up reel. Turn the take up reel counterclockwise to wind the labels through the system.
5. Wind the green knob on the spindle counterclockwise to expand the spindle (this helps release the use labels from the spindle the next time they need to be changed).
6. After winding a few labels through the printer, making sure they move freely, close the pinch roller at the front of the machine, and then close the head.
7. To thread the labels through the tensioner, push back on the rear most roller to open a gap between the two rollers and drop the labels into the gap.

Yes. Not only can the Sci-Print VX2 label, uncap and cap tubes, but it can also fill tubes by easily attaching a peristaltic pump to the system. The tubes are labeled and filled at the same time and placed back into the rack.

Yes. We use Computype TS818 labels that can withstand cold temperatures as low as -196 degrees and as hot as 120 degrees.

1.) Unscrew the gripper head from the Z-axis arm

2.) Turn the dowel pin counterclockwise, one quarter to the right

3.) Screw back together in this position using an Allen Wrench

1. Before removing the gripper fingers, press the “e-stop” button and move the arm to a good accessible position.
2. Reset the “e-stop” while holding the arm at the desired position
3. Using a flat-ended Allen Wrench, remove each of the screws that hold the grippers onto the gripper actuator. If the head of the screw looks worn, replace it.
4. To reinstall the grippers, simply reverse this process. Do not over tighten the screws or they may strip, or the heads may become rounded. Depending upon the type of gripper being fitted, different holes and screw sizes may be used.

1. Turn off the air so that the roller assembly can be pulled out of the machine
2. Remove the screw in the center of the roller using an Allen wrench and lift off the roller
3. Place the new roller on the spindle and align the slot in the underside with the flats on the spindle
4. Place a screw into the hole in the center of the roller and gently tighten. Ensure the screw length is approximately 5 mm longer than the depth of the hole.
5. To swap out the clamp roller or to adjust its height, first remove it by unscrewing the single screw holding it in place.
6. Remove or ad spacers as necessary so as to position the top of the clamp roller block level with the top of the roller.
7. Place the roller block onto the actuator base. Insert the screw and gently tighten. Make sure the screw length is approximately 5 mm longer than the depth of the hole.

1. Go to the Configuration Menu in the user program

2. Under the configuration menu, select “Label Stock”

The Label Stock Configuration screen will display

– Label stock lets you control the measurements of your label

3. Under the configuration menu, click “Label document”

• The Label Document Configuration screen will display
• This is essentially the label designer, which will allow you to add all necessary information to your label including text, barcode or an image

1.)    Under the configuration menu, select “Label Stock”

The Label Stock Configuration screen will display

This screen allows the user to define the physical characteristics of the label being used, including the length of the label, the width of the label, and the span of the label.

Here are some clear definitions:

• Total Length= measure from the clear space at the beginning of the label to the end of the label
• Printable Length = measure just the white part of the label
• Width = measure the label vertically
• Span= measure the length from the end of the clear tip of the previous label to the tip of the next label, including the clear space (should be about 3mm longer than total length)

1.) Unscrew the lock collar completely by turning it to the left

2.) Once the lock collar is undone, you will be able to adjust the knob to control the roller close air pressure

1.) To increase air pressure, tighten the knob, or turn right

2.) To decrease air pressure, loosen the knob, or turn left

3.) If you find the tube breaking or stalling in the labeling process, this could mean the air pressure is adjusted too high

The small knob that controls gripper air pressure is located on the underside of the upper gantry (see image).

Note: If you have a new VX2, the knob may look slightly different

It is important to make sure the gripper air pressure is not too high and not too low. If you find that the gripper is not picking up the tube, this could mean your air pressure is too low, so you may need to adjust it to make it stronger. If the gripper air pressure is too strong, this could result in the grippers closing too tight, and the tube breaking

To adjust gripper air pressure:

1.)    Unscrew the lock collar completely by turning it to the left (lock collar is located on the gripper air pressure knob.)

2.)    Once the lock collar is undone, you will be able to adjust the knob to control the air pressure

3.)    To increase air pressure, tighten the knob, or turn right

4.)    To decrease air pressure, loosen the knob, or turn left